Payment Policy

Lichtzoone payment policy

PAYMENT OPTIONS

Payment methods

At Lichtzoone, we place great importance on your safety and comfort. We offer you a selection of secure and user-friendly payment methods:

American Express (Amex)

What is American Express?
American Express, often abbreviated as Amex, is a well-known credit card company that offers its cardholders top-notch services and benefits. Amex is known for its excellent customer service and comprehensive insurance options.

How does it work?
Select "American Express" as the payment method at checkout. Enter your card number, expiration date, and CVC code. After confirmation, your transaction will be processed quickly, and you will receive a purchase confirmation.

Advantages:

  • Premium services and exclusive benefits

  • Excellent customer service

  • Comprehensive insurance and protection options

Apple Pay

What is Apple Pay?
Apple Pay is a mobile payment and digital wallet platform developed by Apple Inc. It allows users to pay securely and conveniently with their Apple devices – such as iPhone, Apple Watch, iPad, and Mac.

How does it work?
To use Apple Pay, add your credit or debit card in the Wallet app on your Apple device.

  • In Stores: Hold your device to the contactless reader and confirm the payment using Face ID, Touch ID, or your device passcode.

  • Online: Select Apple Pay as the payment method and authorize the payment in the same way. The transaction is secure and fast.

Advantages:

  • High security through Face ID, Touch ID, and encrypted transactions

  • Fast and convenient, both online and in-store

  • Wide acceptance among merchants and in apps

  • No additional fees for using Apple Pay

Google Pay

What is Google Pay?
Google Pay is a fast, easy, and secure payment method developed by Google. It allows you to store credit, debit, and loyalty cards digitally and make payments online, in apps, and in stores with compatible devices.

How does it work?
To use Google Pay, add your credit or debit card to the Google Wallet app on your Android device or in your Google account. At checkout, select Google Pay and confirm the payment with your device's authentication method (fingerprint, PIN, or facial recognition). Your transaction will be processed instantly and securely.

Advantages

  • Secure transactions with multiple layers of protection

  • Fast and convenient payments online and in stores

  • Works on many websites, in apps, and at physical locations

  • No additional fees for using Google Pay

Mastercard

What is Mastercard?
Mastercard is a globally recognized credit card company that offers secure and fast payment solutions. It is one of the most commonly used payment methods for online and offline transactions.

How does it work?

  • Select the payment option "Mastercard" at checkout.

  • Enter your card number, expiration date, and CVC code (the three digits on the back of the card).

  • After confirming the data, your payment will be processed within a few seconds, and you will receive a purchase confirmation.

Advantages:

  • Worldwide acceptance

  • Fast and easy payments

  • Buyer protection and fraud protection

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What is Visa?
Visa is one of the largest and most trusted credit card companies in the world, providing millions of users with reliable and secure payment options.

How does it work?

  • Select "Visa" as the payment method at checkout.

  • Enter your card number, expiration date, and CVC code.

  • Your payment is processed within a few seconds, and you will immediately receive a confirmation of your purchase.

Advantages:

  • Worldwide acceptance

  • Easy and quick to use

  • Comprehensive fraud protection and customer support

Security and Protection
Your security is our top priority. All transactions on our website are protected by state-of-the-art SSL encryption technology to ensure your privacy and security. We continuously monitor and update our website to meet the latest security standards and regulatory requirements.

Customer service
If you have problems or questions regarding your payment, do not hesitate to contact our customer service. We are happy to assist you at any time.

Customer service responds to emails within 24 hours.

QUICK LINKS

CONTACT

We strive for optimal customer satisfaction. Please do not hesitate to contact our specialized customer service team using the contact details. Your feedback is very valuable to us.

Company Information

Website: www.lichtzoone.com
Address: Beckers Barg 53, 28717, Bremen, Germany
Warehouse Address: Harmony Garden 18, Shek Pai Wan Road, Aberdeen, Hong Kong
E-Mail: support@lichtzoone.com
Contact form: Contact

Customer service

Monday to Friday from 9 AM to 5 PM
Saturday and Sunday from 10 AM to 4 PM.
We usually respond to live chat and emails within a few hours, but no later than 24 hours. We respond every day.